Guide to Health Plan Resources for Cyberattack-Affected Healthcare Providers: Navigating the Aftermath”.

Guide Issued by HHS for Health Plan Providers Affected by Change Healthcare Cyberattack

The Department of Health and Human Services’ Administration for Strategic Preparedness and Response, in collaboration with the Centers for Medicare & Medicaid Services, has recently published a guide to health plan resources for healthcare providers affected by the Change Healthcare cyberattack. This comprehensive guide provides critical information that can help providers navigate through the aftermath of the cyberattack, including contact details for health plans to assist them in obtaining payment information and resolving any disruptions or challenges they may be facing.

In an accompanying letter, it was emphasized that many healthcare providers are still encountering significant disruptions due to the cyberattack. Some providers are also facing difficulties in obtaining essential information from health plans regarding prospective payments and other flexibilities. The letter underscores the importance of reviewing HHS’ voluntary cybersecurity performance goals to enhance security measures effectively.

The guide serves as a valuable tool to facilitate communication and collaboration between providers and health plans during this challenging time. By providing health plan resources and contact information, healthcare providers can access the support they need to ensure smooth operations and delivery of care to patients. It is imperative for providers to proactively seek information and assistance to avoid any further complications or delays in their operations.

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